I have utilized several CRM solutions for my company over the last several years recently, I beta-tested roughly 5 or so CRM focused apps with the goal of finding a tool to effectively manage the sales cycle while providing executive visibility (dashboard) over performance, while maintaining simplicity. After testing various apps, Pipedrive is by far the best in terms of functionality, simplicity, interface, customization, etc. They promote that the app was designed "by salespeople", and I agree 100%. Improvements I am looking forward to seeing in the future with the app itself (vs Desktop version which is feature rich)...want the app to possess many of the same features the desktop version has, such as uploading documents for each prospect ("deal"), ability to modify or customize characteristics such as goals, pipe-stages, etc, (like I am able to with desktop). Sales people are on the go & require mobility, and the app has lots of limitations in my opinion. Otherwise, very well done & 5 stars!
LiveLifeVictoriously about CRM Pipedrive, v4.50